You can quickly access help and advice online – visit our Support page for troubleshooting, how-to videos and more.
If you can’t find what you are looking for, please contact us by email below and we will aim to get back to you within 3-5 working days. Alternatively, please contact our dedicated team on: 0121 313 1122.
If you are chasing an order, please note that your order will take between 3 to 7 working days to get to you.
Our call centre is open:
Monday – Thursday: 09:00 – 16:30
Friday: 09:00 – 15:30
Please call 0121 313 1122 for help from our friendly customer services team.